Back to Blogs
Enterprise platforms often rely on disparate database nodes that must share customer information. By writing custom DELUGE scripts inside Zoho Creator or Zoho CRM, developers can process data payloads dynamically as events trigger.
Designing the Webhook Handler
When a lead is created, we invoke a webhook function that routes lead metadata into correct sales pipelines. The DELUGE script parses the JSON payload and updates CRM records in real-time.
DELUGE Script Structure
Below is a snippet parsing webhook parameters and updating a record:
// Zoho CRM Deluge Automation
leadId = input.get("id");
email = input.get("email");
info "Processing Lead ID: " + leadId;
response = zoho.crm.searchRecords("Leads", "(Email:equals:" + email + ")");
if(response.size() == 0) {
// Create new Lead record
mapData = Map();
mapData.put("Last_Name", input.get("name"));
mapData.put("Email", email);
zoho.crm.createRecord("Leads", mapData);
}
Summary
Enforcing these event-driven connections keeps information updated across CRM nodes without manual intervention, saving business hours weekly.